RETURNS & EXCHANGES
We gladly accept returns and exchanges.
We offer a 14 days return policy. If you're not completely satisfied with your purchase, simply contact us at (XXCORREOXX)
within 14 days from the delivery date to arrange for an exchange or refund.
To return or exchange an item, please follow the instructions below:
1. Contact us and mention your order reference and the item(s) you would like to return or exchange.
2. Send the items in the original packaging with the original invoice.
Due to health and hygiene reasons, we do not accept any returns, refunds or exchanges of earrings or any other jewelry that passes through piercings.
If you have any questions about this please, don't hesitate to contact us.
• Returns and exchanges are processed within 7-14 days upon receipt of the package. Please consider sending the return package with tracking information (registered package).
• We are not responsible for lost return packages without tracking information.
• Refunds are issued to your original payment source.
• Shipping charges of return packages are at the customer's expense. Items not returned will not be refunded. Gift-wrapping fees are non-refundable.
• Shipping fees are non-refundable. Personalized items cannot be returned or exchanged. All exchanges are subject to availability.
We kindly would like to remind you, all items must be returned unworn in their original gift box to qualify for a refund or exchange.
We offer a 14 days return policy. If you're not completely satisfied with your purchase, simply contact us at (XXCORREOXX)
within 14 days from the delivery date to arrange for an exchange or refund.
To return or exchange an item, please follow the instructions below:
1. Contact us and mention your order reference and the item(s) you would like to return or exchange.
2. Send the items in the original packaging with the original invoice.
Due to health and hygiene reasons, we do not accept any returns, refunds or exchanges of earrings or any other jewelry that passes through piercings.
If you have any questions about this please, don't hesitate to contact us.
• Returns and exchanges are processed within 7-14 days upon receipt of the package. Please consider sending the return package with tracking information (registered package).
• We are not responsible for lost return packages without tracking information.
• Refunds are issued to your original payment source.
• Shipping charges of return packages are at the customer's expense. Items not returned will not be refunded. Gift-wrapping fees are non-refundable.
• Shipping fees are non-refundable. Personalized items cannot be returned or exchanged. All exchanges are subject to availability.
Failure to follow the instructions may cause delay of your refund or receiving of your exchanged item or refusal of the refund or exchange.
We kindly would like to remind you, all items must be returned unworn in their original gift box to qualify for a refund or exchange.