SHIPPING • POLICIES
• Available shipping methods include Deutsche Post (Priority) or UPS (Express).
• All shipping methods will have a tracking number .
ESTIMATE DELIVERY TIME
• Germany: 1 - 3 business days
• EU countries: 2 - 7 business days
• USA 2 - 5 business days (UPS EXPRESS)
• Non EU countries: 10-15 business days
EXPRESS SHIPPING
• Germany: 1 business day
• EU countries : 1-2 business days
• Any other countries : 2 - 5 business days
• Please check if the address is correct before finishing your order. Mikrame is not responsible for packages shipped to the wrong address.
• It is the buyer’s responsibility to ensure that all shipping information is correct prior to finishing the purchase.
• Please allow us 1-2 business days (excluding weekends and holidays) for your order to be shipped.
• Customs inspections may delay the arrival of an order.
• If your order is taking much longer than usual, please contact us!
Note: These are estimated times, any delay at the destination countries are beyond our control.
Buyers are responsible for all customs fees, taxes, or receiving fees incurred.
Buyers are responsible for knowing and abiding by any import restrictions to their country from Germany.
LOST AND DELAYED SHIPMENTS
We are not responsible for:
• Incorrect address, delay due to customs and weather conditions.
• All shipping methods will have a tracking number .
ESTIMATE DELIVERY TIME
• Germany: 1 - 3 business days
• EU countries: 2 - 7 business days
• USA 2 - 5 business days (UPS EXPRESS)
• Non EU countries: 10-15 business days
EXPRESS SHIPPING
• Germany: 1 business day
• EU countries : 1-2 business days
• Any other countries : 2 - 5 business days
• Please check if the address is correct before finishing your order. Mikrame is not responsible for packages shipped to the wrong address.
• It is the buyer’s responsibility to ensure that all shipping information is correct prior to finishing the purchase.
• Please allow us 1-2 business days (excluding weekends and holidays) for your order to be shipped.
• Customs inspections may delay the arrival of an order.
• If your order is taking much longer than usual, please contact us!
Note: These are estimated times, any delay at the destination countries are beyond our control.
Buyers are responsible for all customs fees, taxes, or receiving fees incurred.
Buyers are responsible for knowing and abiding by any import restrictions to their country from Germany.
LOST AND DELAYED SHIPMENTS
We are not responsible for:
• Incorrect address, delay due to customs and weather conditions.